LAST UPDATED: 24 October 2024
At Legacy Live, your privacy is of utmost importance to us. This privacy policy has been compiled to better serve those concerned with how their personal data, including Personally Identifiable Information (PII), is being used. PII, as described in global privacy laws such as GDPR, POPIA, and the US privacy law, is information that can be used on its own or with other information to identify, contact, or locate an individual.
Please read our privacy policy carefully to understand how we collect, use, protect, or handle your personal data in accordance with our website and services.
We collect various types of information from users, including:
We collect information from you when you:
We process your data based on the following lawful bases:
We use the information to:
We implement a variety of security measures to maintain the safety of your personal data. These include:
We retain personal data only for as long as necessary for the purposes outlined in this policy, or as required by law. User account data will be retained as long as the account remains active. Once data is no longer needed, we ensure it is securely deleted in compliance with applicable regulations.
Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour. We use cookies and similar tracking technologies to:
You have full control over your cookie preferences. You can choose to accept or reject cookies through our Cookie Consent Management System or by modifying your browser settings.
Note: Disabling cookies may affect certain functionalities but will not prevent you from using the site.
We use trusted third-party services to assist in operating our website, such as:
All third-party services we use comply with global data protection laws. We ensure that data shared with third parties is limited and necessary for the purpose, and we have data processing agreements in place to ensure compliance with GDPR and POPIA. If personal data is transferred outside the EU or South Africa, we use Standard Contractual Clauses to ensure data protection.
In some cases, personal data may be transferred to, and stored at, a destination outside the EU or South Africa. Such transfers will only occur under the protection of legally recognised mechanisms, such as the Standard Contractual Clauses for international transfers or an adequacy decision from the European Commission.
Under GDPR and POPIA, you have certain rights regarding your personal data:
To exercise any of these rights, please contact our Data Protection Officer (DPO) using the details below.
In the event of a data breach, we will notify affected individuals within 1 business day and inform the relevant data protection authorities, in compliance with GDPR, POPIA, and other applicable laws. We have an incident response plan that includes:
We honour Do Not Track (DNT) signals and refrain from tracking or placing cookies on users’ devices when a DNT mechanism is active in your browser.
In compliance with COPPA and GDPR’s provisions for children, we do not knowingly collect personal data from children under the age of 16. If we become aware of any data being collected from a child without verifiable parental consent, we will take steps to delete it immediately.
We allow Google Analytics to track user behaviour on our site in an aggregated and anonymized manner. No personally identifiable information is collected through such tracking.
We may update this privacy policy from time to time. Any changes will be posted on this page, and where significant, we will notify users via email and in-app notifications.
We comply with the CAN-SPAM Act and commit to:
We commit to full compliance with the Protection of Personal Information Act (POPIA) of South Africa. This includes safeguarding your personal information and ensuring transparency in data collection and use practices. Users have the right to access, correct, or request deletion of their data under POPIA.
If you have any questions regarding this privacy policy or wish to exercise your rights, you may contact our Data Protection Officer (DPO):
Legacy Live
Villa Rochelle, Werda Crescent
Bloemfontein, Free State 9301
South Africa
Email: [email protected]
Data Protection Officer: [email protected]
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