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Industry

Field Service & the Building Trades

Founded By

Johnathan Vogt from DLS Plumbing

Reach

South Africa, launching from KwaZulu-Natal

Technology & Scope

Multi-Tenant Web Application, Native iOS & Android App, Live Job Rooms & Auto-Compiled Reports, Attendance & HR Suite, Subscription Billing, and Branding

Their Story

Getting the Job Out of WhatsApp and Onto the Record

Johnathan Vogt knows what a working day on site looks like. He co-owns DLS Plumbing, a fully insured, Level 3 B-BBEE plumbing company that has served homes and businesses in KwaZulu-Natal since 2013. Like most trade businesses, DLS ran on WhatsApp: one group for the trucks, one for insurance claims, one for the plumbers, one for the office and one for accounts. The questions every owner asks had no single home. Did my staff arrive? What happened on the job? Can I show the customer proof? While the answers sit in someone’s phone, they leave when that person does. They are also nowhere to be found two years later, when a call-back, a claim or a dispute lands.

YesBoss is the platform Johnathan wanted for DLS, built with Legacy Live around the way his crews actually work. Every job runs as a live, WhatsApp-style Job Room. Photos, voice notes, costs with receipts, clock-ins, pin drops and status changes all land in one thread, from the first call to the final invoice. When the work is done, the job writes its own report. It answers the same eight questions every time and is branded and ready to send by email or WhatsApp. Staff attendance sits alongside it: GPS and selfie clock-in, roll call for workers without phones, leave, overtime, incidents and payroll export. It is priced so that every worker can be signed in, not only the people who quote and invoice. Ask what happened on site, and the answer is already written down. Yes, Boss.

Services & System Deliverables

Multi-Tenant Field Operations Web App

Live WhatsApp-Style Job Rooms

Auto-Compiled Job Reports, Quotes & Invoices

GPS & Selfie Clock-In with Supervisor Roll Call

Native iOS & Android App with Offline Capture

HR Suite: Leave, Overtime, Incidents & Payroll Export

Unique Impact

Jobs That Write Their Own Reports

Works Where Signal Doesn’t

Location-aware Clocking

Proof for Every Dispute

Auto-transcribed and filed Voice Notes

Branding

#F97316

#F2F2F2

#C2FD9E

These Pages are Coming Soon

Specialisations
Our clients know that we are specialists in web and mobile app development, user experience design, and client journey architecture… But what does that look like when applied?

Case Studies
After 6+ years in the industry we have some great success stories to share. We must still have discuss with the heroes of these stories (our clients) to ensure we have our facts straight and have permission to share them.

Blog
We are gathering enough material together so that we don’t leave you hanging when we get busy.

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